Then you need to follow their testimonial section and client's feedback. If you get their clients' contacts from there, try to communicate them in order to get direct feedback from them. Visit the templates of the company and ask from them some specimen of their works. Try to learn from them if the company is co-operative and flexible to communicate with their customer before, during and after their web design work or whether they allow one to make any changes during and after their work.
Location The second thing you need to know is the location of the company. Always try to get a company within your reachable distance. It will helpful for you to communicate with them and if it requires you will be able to present there physically or you can meet them with your required changes. Your can also freely go to web design firms across your country, if they are fit and perfect for your needs.
On time delivery Try to know from them if the company will be able to give you on-time delivery.
You can ask for assistance in activation by sending an email to email@example.com
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